About Waugh Consulting   

 

 

Diana heads the Waugh Consulting roster with her out of the box approach focused on person centered care. 

Her goal is to "open the gates" of the learner's minds to different approaches to everyday challenges facing long term care professionals.  In the age of culture change and person centered care, she focuses on the needs of all people, whether they are staff or recipients of care.

 





MISSION STATEMENT

VALUE:
A life with purpose

VISION:
Commitment to educate staff and caregivers to the level of expert in long term care

MISSION:
In fulfillment of this vision we are readily accessible nationally to provide:

  • seminars presented in a straightforward yet humorous manner while offering innovative solutions with creative ideas for ongoing improvement 
  • educational materials that are reality based and immediately useable
  • individual consultation with both professional and family member caregivers dealing with elders with cognitive loss
  

As a national speaker she:

  • speaks on both clinical and magerial topics
  • receives consistently "excellent" evaluations
  • speaks at conventions, seminars, individual long term care facilities, universities and colleges across the United States
  • speaks to groups from 3 to 1000
  • STARS (in her words) in an extensive series of DVDs highlighting many of her areas of expertise


As an advocate for person centered care she:

  • co-founded GROW* Coalition. This national organization is committed to *Getting Residents Out of Wheelchairs while promoting the use of regular seating options for residents in long term care settings and returning to the use of wheelchairs for transportation as they were originally intended.


As a writer she:

  • created I Was Thinking. A book to empower families to Have Successful Conversations with Their Loved Ones with Cognitive Loss. A can't miss!
  • authored "Managing Challenging Behaviors." Long Term Living November 2009: Vol. 58, No 11:11
  • contributed to AMDA, AALTCN and McKnight's Long Term Care News in 2009
  • co-authored with Mary Harroun, LNHA. "Reinventing the Wheelchair, Getting nursing facility residents out of wheelchairs and Into more comfortable seating improves physical and mental functioning." Provider June 2008: 55-58.

  • co-suthored with Mary Harroun, LNHA. "Stepping Up Ambulation, More walking and less sitting can improve mobility, independence, and quality of life for nursing home residents." Provider July 2008: 37-39. 

As a consultant she:

  • - works hand in hand with the facility staff as they revise their approach to resident care
  • - encourages out of the box approaches to care
  • - interfaces with the families and members of the community regarding clinical issues
  • - leads management teams to introspective review of their practices


As a researcher she:

  • - Worked with research partner, Barbara Brock of Communication Art, to investigate and substantiate the use of a cognitive functional assessment, the RCCT, as a predictor of falls. Co-authored "Visual Spatial Abilities and Fall Risk." Journal of Gerontological Nursing September 2005.
  • - The Project funded by a grant from Manor Care Foundation, Toledo, Ohio, confirmed that a brief cognitive assessment known as the Reality Comprehension Clock Test (RCCT 1999 Brock, B., et el) is capable of identifying visual spatial problems that leads to falls in elderly patients who suffer from Alzheimer's and other related dementia. (www.clocktestrcct.com)


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Diana's Resume

 

Waugh Consulting IS Diana Waugh!   

Since 1990 Diana Waugh has been a long term care consultant.  But that's not really the end of the story.  She has been accused of "thinking out of the box" for her entire nursing career!

Regardless of the topic, she sees the problem and the solution from a little different perspective than three-quarters of her colleagues! 

Take for instance the work on restraint-freedom.  She believes that the reluctance to provide freedom stems from the fact that care providers don't know the residents as social beings.

Then she talks on and on about falls mitigation...saying that knowing what the resident likes to see, smell, taste, touch and hear can be helpful with falls management.

Now she has a program on pain management entitled "Pain Management...It's All About Attitude" (aka "Bullets and Booze") in which she looks at the reasons health care providers don't use the pain management tools available since the days when "Bite on the Bullet" and "Take a shot of this booze" were the pain killer options!

As a matter of fact she thinks the fact that care givers don't focus on the residents as people is a major factor in staff turnover!

Whether speaking or consulting, this out of the box approach is there.  She welcomes challenges and enjoys helping facility management and staff see the humor in their foibles!  The ability to laugh with providers during the process of learning is one of Diana's greatest assets.

Diana believes her challenge is to set up an environment where the learners ask to learn!

To that end she believes Knowledge, offered with Laughter really IS the best medicine!!

  
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In the News

Diana's been "in the news"!
Below are links to interesting
links of her activities...
Simply click on the links below!!

KFOR- Lincoln, NE
Radio Interview

Toledo Blade
Article on her book

THE MIRROR
Article on Page 3

Carolina Medical Review


South Carolina has had Diana Waugh as a speaker on several occasions.  She has consistently had great evaluations from our participants from DONs and Administrators to CNAs.  She is very interactive with the audience and very passionate about the topics.  She will also demonstrate the resident-centered focus in each of her topics of expertise.  She is a great choice!

Lorri Gibbons, Senior Interventions Specialist
CAROLINA MEDICAL REVIEW

Columbia, SC

  
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