... The Rest of the Story...
Just ask William Chaltry, NHA from New Mexico Behavioral Health Institute in Las Vegas, New Mexico. I had the pleasure of working with Bill as he took his facility from using restraints to manage behaviors to an approach that focuses on residents as social beings and eliminated restraints! Not only did he demonstrate in his facility that residents, when viewed as individuals, don't need restraints, but he quickly moved on to assisting other facilities to make the change.
His success was accomplished through his dedication to a change in approach and his continued success is a testimony to the depth of the change in attitude on the part of each staff member.
Great job, Bill!