Programs

CLINICAL TOPIC PROGRAMS

If Momma Ain't Happy...The Key to Successfully Changing Long Term Care Culture is in Your Staff's Hands
Putting the Person Back into the Picture - Clinical Care with a Social Focus
Making Care Plans Live - Writing Care Plans for Real People
All the King's Men - Falls Mitigation
What the Clock Tells.....In Addition to Time
Restraining Restraints? Right! - Creating and Maintaining a Restraint Free Environment
Don't Make Me Have To - Dealing with Combative Behaviors
The Winning Number is Zero: QI 15: Prevalence of Dehydration - Dehydration and Professional Staff
Would You Take a Drink? Please. Combating Dehydration at the Front Line - Dehydration and the CNA
Water Water Everywhere - Assuring Proper Hydration in the Elderly - Dehydration and the Consumer
Activities...Fun for All - The responsibility of all LTC staff in terms of activities in institutions
The Road Map to Care...Make the LTC Laws Work for You - Using the rules as a care guide rather than survey guidelines
I Thought I Could!! Restorative Care - What Restorative Care Can Be and How it Fits into the routine care for each resident
Hey, Help Me Here!! Behavior Management
Losin' & Lovin' It - How it Feels to Leave Home and Move In to an Institution Forever
Quest for Quality - A Look at the QIs, the Federal Guidelines and Quality Care Issues
"Pain Management" - A Common Sense approach to pain management with an emphasis on working with confused individuals
You Hold The Key - Reducing Medication Errors

MANAGEMENT TOPIC PROGRAMS

Get Those Monkeys Off Your Back - Creating Long Term Experts
Talk to Me - Quality Care through Staff to Staff Communication
You're Worth It! - Realizing the Importance of Self-Esteem and Self Respect in Staff Satisfaction
What's Our Worth? - Interdepartmental Relationships
Can We Talk? - Conflict Management
It's In Your Hands ... The Role of Nursing Management in Implementing the Nursing Process to Meet Resident's Individualized Needs
Let's Get Together - Leadership through Teamwork
The Many Faces of Leadership - Goal Setting, Communication, Motivation, Delegation
Why Don't They Stay? - Staff Retention
Open Book Test - The LTC Survey Process a.k.a. Road Map To Care
Winning with Teamwork - Teamwork Basics
Winning Conversations - A Look at the Communication Components
Befuddled by the Middle Management Muddle? - The Roles, Responsibilities and Fears of those in middle management positions
AND YOUR ROLE IS...A Look at Nursing Rules, Regulations and Roles
You Hold the Power: The QI and QM of LTC - Professional Nursing Staff components of the QI/QM Process
You Hold the Power: QIs, QMs and CNAs - CNA components of the QI/QM Process
You Hold the Power: A Quality Measure Is...... - The QM Meaning for Consumers
Streamlining Documentation - Improving productivity while reducing paperwork
Who's That Talking? - Basics of communication and the vital role it plays in working with residents, families and the community.
Meeting the Caregiver Challenge - Communicating successfully with family members and other caregivers
Care Planning: Fun for All! Streamlining Documentation

Additional programs can be created at the client's request.

FALLS MITIGATION

Yes, it would be difficult to change my way of thinking about side rails but I am willing to change. I really liked the metal by your head, I never thought of it like that. Great stories! Very funny, helped a lot because this is a serious business. Diana brought redirection to my professional life - our residents need our help and expertise and love. Rated six out of five for overall program, effectiveness of speaker, relevancy of information and applicability of program content to on-the-job effectiveness.

If all learning was this much fun, I'd be a genius by now!! Diana was a great, engaging and brilliant nurse - truly an honor to have her in the nursing profession.

Wonderful ideas!! I learned so much just from laughing at my own mistakes.

Very good presenter, humorous, entertaining but informing.

Can tell she knows the subject.

Great - informative - kept my attention. Humor was wonderful.

Everything fit into everyday situations. It was like Diana worked daily in our facility. So very interesting and true. I have never enjoyed anything so much in a long time. Could recommend this topic to anyone and thanks so much. I understand WHY we don't need rails now! I was totally against removing them before this program.